Refund policy

At Trendora, we want you to love your purchase. If you’re not completely satisfied, you may request a return within 30 days of delivery. A 30-day return window is one of the most common and customer-friendly ecommerce policies.  

Eligible Returns

To qualify for a return:

  • Item must be unused and in original condition
  • Original packaging must be included
  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged items not caused by shipping
  • Items returned after 30 days
  • Final sale or clearance items

Damaged or Defective Products

If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We’ll provide a replacement or full refund.

How to Start a Return

Email: 
Include:

  • Order number
  • Reason for return
  • Photos (if applicable)

Refunds

Once we receive and inspect the returned item, refunds are processed to the original payment method within 5–7 business days.  

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.